Privacy Policy

PharmaVexa ("we", "our", "us") is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, store, and share your information when you use our pharmacy management platform.

By using PharmaVexa, you agree to the collection and use of information in accordance with this policy.

Account Information: When you register, we collect your name, email address, phone number, pharmacy name, and business address.

Usage Data: We automatically collect information about how you interact with our platform, including pages visited, features used, timestamps, and device information.

Transaction Data: Sales records, inventory data, purchase orders, and financial reports processed through our platform.

We do not collect or store any patient medical records or prescription data on our servers.

We use your information to: provide and maintain our services, process transactions, send important notifications (stock alerts, expiry warnings, credit reminders), improve and personalize your experience, provide customer support, and comply with legal obligations.

We will never sell your personal data to third parties for marketing purposes.

Your data is encrypted using 256-bit SSL/TLS encryption in transit and AES-256 encryption at rest. We perform automated daily backups stored in geographically separated data centers.

Access to your data is restricted through role-based access controls. Only authorized personnel can access production systems, and all access is logged and auditable.

We retain your account data for as long as your account is active. Transaction and inventory data is retained for the period required by applicable tax and commercial laws (typically 10 years).

When you delete your account, we will remove your personal information within 30 days, except where retention is required by law.

You have the right to: access your personal data, correct inaccurate data, request deletion of your data, export your data in a portable format, withdraw consent at any time, and lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at [email protected].

We may use third-party service providers for hosting, analytics, and payment processing. These providers are bound by data processing agreements and may only process your data on our behalf and in accordance with our instructions.

Your data may be processed in servers located outside your country of residence. We ensure appropriate safeguards are in place, including standard contractual clauses approved by relevant data protection authorities.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through a notice on our platform. Your continued use of PharmaVexa after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us at: [email protected]