01The problem with paper credits
Many pharmacies extend credit to regular customers — that's normal and good for loyalty. The problem is tracking it: a notebook, scraps of paper, and after a few months nobody knows exactly who owes what. The money evaporates.
02Centralize every balance
The first step is a clear balance per customer, updated on every sale and every payment. No double counting, no forgetting: the debt is tied to the customer the moment it's recorded.
Balance per customer
The amount owed, up to date in real time.
Full history
Every sale and payment, time-stamped.
Payment receipts
Proof for every partial or full settlement.
03Automate reminders
Chasing customers by hand is awkward and time-consuming — so it doesn't get done, and the debt ages. Scheduled automatic SMS reminders do the job for you, politely and consistently.
A recent debt is far easier to recover than a six-month-old one. Automatic, staggered reminders clearly improve recovery rates.
04Set credit limits
Define a credit ceiling per customer. When the limit is reached, the software alerts you before granting another credit sale — protecting you from debts that pile up.
05The role of software
PharmaVexa ties every credit to a customer, updates balances in real time, sends automatic SMS reminders, manages credit ceilings and issues receipts — turning a source of losses into money recovered.
Try PharmaVexa for free
Inventory, POS, credits, purchases and team — in a single software built for Moroccan pharmacies. 14-day trial, no credit card.
Start the free trial