Credit notes and refunds for pharmacies

A product comes back to the counter? Create a customer credit note in seconds. Line by line, you choose what goes back into stock and what is written off, then the refund method: cash, card, customer wallet, or applied to an existing debt.

• Refund by cash, card, wallet or applied to a debt
• Per-line choice: restock or write-off
• Revenue and VAT adjusted automatically at the credit-note date

PharmaVexa clearly separates the credit note you receive from a supplier from the one you issue to them. In both cases the goods leave stock and the supplier's balance updates on its own — and the same units can never be returned twice.

• Received supplier credit note and issued credit note
• Supplier ledger balance updated on validation
• Anti-double-return guard on every delivery note

Every credit note follows a clear cycle — draft, validated, cancelled — with its date, history and printable PDF. Your reports automatically net refunds out of revenue, so your books stay accurate and ready to present.